FAQs

Here’s the updated FAQs section with your email updated to support@sniffandnibble.com:

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FAQs

1. What types of pets are your products suitable for?
Our products are designed primarily for cats and dogs, but many of our items, like the NibbleSmart Duo Feeder, can be used for other small pets as well.

2. How does the NibbleSmart Duo Feeder work?
The NibbleSmart Duo Feeder is an automatic feeder with dual compartments, allowing you to schedule meal times and portion sizes for your pets. It’s perfect for feeding two pets or separating meals throughout the day.

3. Do you offer international shipping?
Yes, we ship worldwide! Shipping times and costs vary depending on your location. Please check our Shipping Policy for more details.

4. What is your return policy?
We offer a 30-day return policy on unused items in their original packaging. If you’re not satisfied with your purchase, please contact us to initiate a return. For full details, visit our Returns & Refunds page.

5. How do I contact customer support?
You can reach our friendly customer support team via email at support@sniffandnibble.com. We aim to respond to all inquiries within 24-48 hours.

6. Can I track my order?
Absolutely! Once your order has been shipped, we’ll send you a tracking number so you can monitor your delivery status.

7. Are your products safe for pets?
Yes, all our products are thoroughly tested and designed with your pet’s safety and comfort in mind.

8. Do you offer discounts or promotions?
We frequently run promotions and discounts! Be sure to sign up for our newsletter to stay updated on the latest deals.

9. Can I modify or cancel my order after placing it?
If your order hasn’t been shipped yet, we’ll do our best to accommodate any changes or cancellations. Please contact us as soon as possible with your request.

10. Do you offer bulk or wholesale options?
Yes, we offer bulk purchasing options for certain products. If you’re interested in wholesale, please email us at support@sniffandnibble.com for more information.